Cloudtailor Kankatala Jubilee Hills

I had one of the most unprofessional and stressful experiences with Cloud Tailoring (via Kankatala) and specifically with designer Sagarika. I entrusted them with my wedding saree blouse (worth ₹75,000, and in total over ₹1 lakh with tailoring), making it clear from day one that it was urgent since I was flying out on Monday. I gave the saree on Saturday (8 days before required delivery), with very clear instructions that it must be ready by following week Sunday. Despite this, they left everything until the very last minute. I was made to sit in the store until 11 pm the night before my flight while they kept blaming porter delays. For such a premium service and premium pricing (which I did not bargain on), this level of disorganization is unacceptable. They lied multiple times about delivery – constantly saying “on the way” or “5 minutes” when in reality I had to wait for hours. They finally gave the blouse only at 11 am on Monday, when I had already asked for 10 am. For my mother’s blouse, which had terrible fitting, they promised to fix and return by 1 pm, but they only delivered it at 5 pm – after I had already left for the airport. Despite all this, their tailor was calling me saying they will give the blouse at 7pm, which is absolutely ridiculous as I have a flight that would have left by then. Their suggestion that they would “ship it internationally later” was a complete and utter joke. I made it very clear that I do not trust them after so many lies and delays. The communication from Sagarika was the worst part – she never updated me properly, kept delaying, and left me in extreme stress. I had to chase and follow up daily while she gave vague answers and no accountability. The quality of the blouse was also shocking. The butti work I instructed wasn’t done and no communication regarding that during the week, the back had no saree border/finishing, and the dori they used was a dirty silver piece of cloth that didn’t even match. The work wasn’t even finished. I am now paying someone else to redo the blouse because the finishing is so poor. This was my wedding blouse, not some casual order. Even for a simple saree worth a few thousand rupees, this level of negligence would be unacceptable – and here, after paying such a premium, the service was appalling. Images attached with my reference photo and drawn instructions and final product. ⚠️ Warning to others: Do not trust Cloud Tailoring or Kankatala’s tailoring service for important outfits, especially bridal ones. They lack professionalism, honesty, and quality, and will leave you with nothing but stress.