Sahanaiii Fancy Bazar

Bought a wedding outfit from Sahnai, Fancy Bazar recently and the experience was honestly disappointing from start to finish. The showroom looks premium from outside, but the customer service didn’t match that image at all. The staff seemed more interested in judging customers than actually helping them. Simple questions about fitting and alteration were answered with attitude instead of professionalism. I selected a kurta set after spending quite a bit of time there. The fitting was not proper, especially around the sleeves and pajama, so I requested minor alterations. Instead of handling it politely, the response felt careless, as if customer satisfaction was not important once the sale was confirmed. The real disappointment came after reaching home. The alteration was poorly done. For a wedding outfit, this level of finishing is unacceptable. What made the experience worse was the behavior — there was very little respect or genuine effort from the staff. A good store is remembered not only for clothes but also for how customers are treated, and sadly this place failed in both. Thankfully, right near the entrance there’s another store called Sanskar. Their staff behavior was far more polite and welcoming, and the product quality also looked much better. I’d honestly recommend visiting Sanskar instead if you want better service, better attitude, and a more satisfying shopping experience.

This is the worst shop to buy a suit in Guwahati. I ordered a 3-piece suit in December 2025. My salesman was someone named Thakuriya. The suit cost me ₹13,500, which is not a small amount of money. First, they measured the length of the fabric incorrectly. My suit required 4 meters of cloth, but they measured only 1.8 meters. I paid the bill and left the shop. After a few hours, they called me and said they had measured the cloth incorrectly and that I needed to pay the extra amount immediately. I agreed and paid the additional amount. My trial date was on 10 December 2025. When I went there for the trial, I was surprised to see that the suit was already completely stitched. What is the point of a trial if the suit has already been fully stitched? During the trial, I found that the suit did not match my measurements at all. I don’t know why they took my measurements if they were going to prepare the suit according to someone else’s size. They said they would alter it and asked me to come back after three days. After three days, I went again for another trial, but the fitting was still not good. Once again, they asked me to come back after 3–4 days. I returned after that time, and the result was the same—the fitting was still terrible. I gave them another chance to fix the suit and went home. After two days, they called and said the suit was ready for pickup. When I went there, I found that only the pants were altered. The rest of the suit still did not match my measurements. After all this back and forth, I was completely exhausted. I finally took delivery of the suit. Now the suit is lying in a corner of my home, and I have worn it only once. All my money has been wasted on this poorly made suit from Sahanaiii in Fancy Bazaar. I would strongly recommend everyone to find another shop to stitch your suit. Don't waste your hard-earned money at Sahanaiii fancy bazaar.