Custom tailor · Anna Nagar, Chennai · updated 18 July 2026
4.1 ★(197)Google rating
Open now · closes 9:30 pm
About shop
Tailorz By Hi Style is a custom tailor in Anna Nagar, Chennai, rated 4.1★ from 197 Google reviews. Reviewers most often mention stitching, fitting, fabrics. Open 10 am–9:30 pm every day.
Tailorz By Hi Style in Anna Nagar is known for stitching suits and dresses, with many customers noting the fitting and overall stitching quality. While some customers praise the sharp lines and custom feel of their garments, a recurring concern is delays in delivery and issues with customer service, especially regarding communication and handling complaints. Customers mention the shop for good fabrics and value, though the service experience seems to vary.
Yes — it's known for suit stitching, and customers praise clean stitching with sharp lines.
Who should I ask for at Tailorz By Hi Style?
Ask for Ravi (as a store manager who helps fix issues) or Mani (for excellent service and quick silk shirt stitching).
What is Tailorz By Hi Style best for?
Good for suits, dresses, shirts and trousers.
Do customers keep going back to Tailorz By Hi Style?
Yes — many customers have been coming for 5, 10, and even 15 years, showing long-term loyalty despite recent issues.
Anything to know before visiting Tailorz By Hi Style?
Some customers report significant delays in delivery and garments not being ready by the promised date. Multiple reviews mention poor customer service, including unhelpful staff, lack of communication, and difficulty resolving complaints.
Photos
Rating
4.1
★★★★☆
197 Google reviews
Rating breakdown
5★139
4★11
3★4
2★5
1★38
Details
Open now · closes 9:30 pm
1652-G, Lower Ground Floor, Tailorz By Hi Style, 2nd Ave, Ranganathan Garden, Road, Chennai, Greater Chennai, Tamil Nadu 600040 Get directions ›
+914443147192
What customers come for
stitching30fitting14fabrics12stitching quality9tailormade7caring staff4suiting3dress fitting2shirt stitching2value for money2
Tags and counts are how often each was mentioned in Google reviews — not a price list. Per-service prices aren't published for this shop.
Showing 39 of 197 reviews imported from Google. Ratings and counts are Google's.
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Naveen N R
★☆☆☆☆ · Feb 2026
I had one of the worst experiences with this tailoring shop, which claims to be among the most reputed in town. It has taken them over two months just to stitch and alter a single pant, and even now they are still searching for it. The stitching was extremely poor, full of mistakes, and they even damaged the fabric.
At first, they tried to blame the quality of the cloth, but when I pointed out that I had purchased the fabric from their own store, they reluctantly agreed to fix it. However, they act as though they are doing me a favor by offering the corrections. I have already visited the shop three times, and each time I discover yet another mistake that needs to be sorted out.
Now they claim they cannot track my pants because the tailor responsible for alterations is on leave. This level of service is unacceptable. I sincerely hope the owner of HiStyle reads this review and takes immediate action to protect the store’s reputation and maintain customer trust.
Response on 06th March 2026, Finally got my pants fixed after 3 months of struggle. Thank you Ravi the store manager to take this on priority and fixing this. Need a a lot more improvement to keep up your commitments.
Reply from Tailorz By Hi Style
We're sorry your order was delayed, Naveen. That is not acceptable and we understand your frustration. We will work to ensure this does not repeat.
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HADLEE WV CHENNAI
★☆☆☆☆ · Mar 2026
REG: HISTYLE TAILORS
Recently, I visited this shop and had a very disappointing experience. I’d like to share what happened.
While I was selecting fabrics, they began taking measurements for another customer. This went on for about 15–20 minutes, with detailed measurements in multiple dimensions, guided by the shop owner or manager (I’m not sure who he was). What stood out was the clear level of attention and premium treatment given to him.
They even asked that customer to stand on a wooden platform (around 1 foot height), which made the entire process look very professional and high-tech. Naturally, I expected a similar experience.
However, I was completely disappointed. My measurements were taken in a corner of the store, and the whole process for both shirt and trousers was finished within just 5 minutes,
Considering I spent around ₹16,000 for two sets of clothing, I was expecting a more uniform and attentive service,
I hope you take this feedback positively and ensure a consistent customer experience for everyone,
Conclusion: “Your face matters.” 😆😆
Reply from Tailorz By Hi Style
Hi, we're sorry your visit to Hi-Style was a let-down. This isn't the standard we hold ourselves to, and your feedback is being taken seriously.
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Siddhartha Nallusamy
★☆☆☆☆ · Feb 2026
One of the worst customer service experiences I’ve had. For the price they charge, it’s worth trying out other made-to-measure tailors who charge less and can give you a good fit.
I asked them to give me a ready-made feel for a cotton trouser, but they gave me a regular pant fit instead. The material was wasted because of the stitching.
The regular pant fit was also baggy, and I had to ask the master to change it twice before I finally got it delivered.
I have to say, I am extremely disappointed with the level of customer service I received.
Reply from Tailorz By Hi Style
We sincerely apologise, Siddhartha. The stitching quality you experienced fell well short of what we promise. We are sorry for the inconvenience caused.
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Sanjay M
★☆☆☆☆ · Jan 2026
Tailorz is not like it used to be. We gave 2 shirts for stitching. Order ID 26615.
1. They delivered two weeks beyond due date. Completely spoilt. Very poor quality of measurements taken - we realized it only after trying the shirts. They said no trial is allowed for shirts. They stitched it in an unusual tight fitting, that too with no mariginal extra cloth for correction. When asked for reason, they said we will keep extra cloth in seams anticipating correction only if the customer asks. I don't understand how a professional can reply like that.
Waste of energy and money. No timely response or call back - we had to keep calling them again and again.
This is not the way they used to do business earlier. Disappointed. Declined reputation. I also saw other customer in the shop, leaving out disappointed after no one attended him for half an hour.
Reply from Tailorz By Hi Style
We're sorry your order was delayed, Sanjay. That is not acceptable and we understand your frustration. We will work to ensure this does not repeat.
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Koilakuntla Sasidhar
★★★★★ · Dec 2024
Approached for urgent need for silk shirt stitching. Responded well and delivered custom made stitched silk shirt in 24hrs.
Excellent Service by Mr.Mani & Team.
Highly recommended.
Reply from Tailorz By Hi Style
Thank you, Sasidhar! Glad Mani and the team could deliver on such short notice — a custom silk shirt in 24 hours is no small feat. Your recommendation means a lot to us. Hope to serve you again soon.
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Nina Samuel
★☆☆☆☆ · Jan 2026
Gave 2 trouser materials to stitch mid December and they have not managed to get it yet. The measurements taken and what was stitched do not match! Today is the third time trying to get them to rectify it and don’t think they know what they are doing:
Reply from Tailorz By Hi Style
Hi, kindly share your order number on whatsapp to 9597236937
We do not have any order in your name in our system. Pls share your details so we can help you. Apologies for the inconvenience
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BJones
★☆☆☆☆ · Feb 2026
They spoiled my 2 dresses around 5000 rs. The issue addressed to owner/MD Tharun. No answer from this poor rich management more than a year, I lost my Rs 5000 with this beggers.
Reply from Tailorz By Hi Style
We sincerely apologise, BJones. The stitching quality you experienced fell well short of what we promise. We are sorry for the inconvenience caused.
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MahaRajan B
★☆☆☆☆ · Mar 2026
Very poor customer service and fittings.
I wasted my energy, time, and money.
I visited twice, but it was still no use. Useless tailor.
The manager was also just trying to convince the customer. No solution for the complaint.
Reply from Tailorz By Hi Style
MahaRajan, visiting twice and leaving without a resolution is not acceptable. We hear you — this is not the standard we hold ourselves to, and we're sorry we fell short.
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Srinivasan Manavalan
★☆☆☆☆ · Feb 2026
My order number is 26901 due date 3/2/26 still not delivered very poor service.
I am regular customer in this shop
Reply from Tailorz By Hi Style
We're sorry your order was delayed, Srinivasan. That is not acceptable and we understand your frustration. We will work to ensure this does not repeat.
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Santhosh Ramanathan
★★★★★ · Feb 2026
I had an excellent experience with HiStyle tailors. The stitching quality was very neat and precise.
Reply from Tailorz By Hi Style
Santhosh, Your support means a lot to us. Thank you for choosing Tailorz.
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Vijaya Lakshmi theja
★★★★★ · Feb 2026
Customer service was friendly and knowledgeable.you can tell they care about their work
Reply from Tailorz By Hi Style
Vijaya, We're glad you chose Tailorz. Thank you for the rating.
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Sumeet Grover
★☆☆☆☆ · Apr 2025
Failed to keep up with the committed timelines
This was my first order
Kind attn : Tarun
I was informed by your guy at the showroom on 6th Apr that someone would get in touch with me for the concerns i highlighted. Not sure if you are aware or your team just made a mockery of the whole situation.
1, The trouser fabric was damaged during the tailoring process.
2, The stitching quality of the other trouser was quite poor, even after alterations were made by your team
Do note the fabric damaged trouser is still lying with you now and there is no resolution provided yet.
Reply from Tailorz By Hi Style
As the fabric was brought in by you and not sourced from our store, we regret to inform you that we cannot take responsibility for any defects. This has always been our policy when working with externally sourced materials, as we have no control over their quality. I hope you understand. Thank you!
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bharath mohandassgandhi
★☆☆☆☆ · Jul 2025
While the craftsmanship at Tailorz by Hi Style deserves genuine appreciation, the overall customer experience has left much to be desired.
Despite multiple assurances and promised timelines, the delivery of finished garments was consistently delayed without transparent communication. As a customer who values professionalism and reliability as much as quality, I found this lack of accountability and business discipline disappointing.
Timely delivery is not just a courtesy—it’s a commitment. I genuinely hope they refine their business practices to reflect the same standard as their tailoring skills, because customers deserve both.
Reply from Tailorz By Hi Style
We're sorry your order was delayed, Bharath. That is not acceptable and we understand your frustration. We will work to ensure this does not repeat.
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bennet jones
★☆☆☆☆ · Oct 2024
They are not provided the compensation yet for their mistake reported long back. Before 2020 their quality was very good. Nowadays worst. It seems they are outsorcing now without proper quality control. They even failed to reproduce with a sample measurement pant. They made to scrap the pant in my cost. Owner or managemnt not bothered to compensate for their mistake.
Not yet settles as on 2/2/2026
Reply from Tailorz By Hi Style
We are unaware of any issues faced by you. Reach out to us on whatsapp at +91 44 4314 7192. We can also assure you our entire process is 100% in-house.
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Venita Merlin
★★★★★ · Feb 2026
My suit was perfectly made and ready on time. Thanks to @JessiCharles mam
Reply from Tailorz By Hi Style
Thank you Venita. Glad JessiCharles made your experience a good one — we'll pass along your kind words.
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Kamalahasansekar Kamal
★★★★★ · Feb 2026
My jacket was made perfectly and ready on time for the good service
Reply from Tailorz By Hi Style
Thank you Kamalahasansekar. Glad the jacket turned out well — appreciate the kind words.
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Nithyanand Sivaraman
★★☆☆☆ · Aug 2022
Always will Up sell expensive fabric and customisation for you to accept else you have to face rude behaviour that will make you feel very low in self esteem.
Update after more than year. Nothing has changed from staff behaviour but I keep going to them just for Quality Tailoring. This time delivery was delayed by more than 4 days. I had to buy new ready made pair due to this delay but Staff never cared to even apologise for delay and showed no remorse. Worst they never were bothered to call back and give the right update and hence keeping the same rating for this year.
Reply from Tailorz By Hi Style
Apologies for the inconvenience caused. Could you kindly share your order number? We would like to get in touch with you and understand more. Thank you
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Jessi Charles
★★★★★ · Feb 2026
Attention to detail is outstanding the fit feels custom, not altered,
Reply from Tailorz By Hi Style
Jessi, Thank you for the stars. We look forward to serving you again.
Chandran, Appreciated. Thank you for visiting Tailorz and for the kind rating.
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prakash ayyannan
★☆☆☆☆ · May 2025
It's very poor response.wrost tailoring shop and employees are very lazy .so avoid tailoring. But ready made shop ok.so even future tailoring neglect.again I am told very very very no responsible.so avoid tailoring.
Reply from Tailorz By Hi Style
We're sorry for the experience, Prakash. This is not the standard we hold ourselves to. Thank you for bringing it to our attention.
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praveen kumar
★★★★★ · Mar 2021
They have More variety range in fabrics,
Perfect customer service & excellent job by staffs,They are fast and very helpfull. I needed adjustments on my orders and they did it all free of charge. I would recommend this company to everyone & really value for money.
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Vishal Manuel
★☆☆☆☆ · Dec 2022
Worst Experience! Never delivers on time, Delivered the shirt after the date for which i wanted to wear it and also the pattern was reversed on one side! Dint even bother to or being apologetic for doing such. Unprofessional Staff. Heard for the first time that the stitching charges will vary based on the shirt or pant size! Buying extra material for shirt or pant is correct but why to charge extra for big shirt or pant size?
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B Jones
★☆☆☆☆ · Oct 2024
This owner is not bothered about customer. I returned 2 pants and asking for refund for the damage caused them. For 7 months no action.
Reply from Tailorz By Hi Style
Sorry for the inconvenience caused, could you please get in touch on WhatsApp +91 44 4314 7192. We will look into it and rectify at the earliest. Thank you
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manivannan m
★★★★★ · Sep 2024
We regular customer very much satisfy with your tailoring performance.But cost of the work can be considered reasonably for us which will further publicise your trade.
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arulvelan dr
★☆☆☆☆ · Jan 2021
Very poor customer relationship. No punctuality. When there is delay they won't even talk in apologizing manner.. they think they are the best which is not true.. they are not willing to accept new design suggestion by customers. their attitude will ruin their business for sure.. even small boutiques are doing good job. Worst experience
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SADIQ TMS (TMS)
★☆☆☆☆ · Jun 2026
Stictching Rate Not Suitable for me
Reply from Tailorz By Hi Style
Sara, thank you for the feedback. We're sorry our stitching rates didn't meet your expectations — we'll take this on board and review our pricing. We hope to have the opportunity to serve you better.
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SAMPATH RAJESH
★★★★★ · Sep 2022
Excellent work! Highly satisfied with the final product. Expertise in stitching is evident from their work. I'd strongly recommend you to try them if its your first time here..
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तरुण choudhary
★★★★★ · Apr 2025
Very good service, top tailoring, best salesman, I am a 5 year old customer
Reply from Tailorz By Hi Style
तरुण, Grateful for your kind rating. Thank you for choosing Tailorz.
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andrew leo
★☆☆☆☆ · Jan 2021
For one shirt and pant to be stitched I have visited the shop for 4 times...asked it before my birthday... they accepted and spoiled my whole day..worst experience and definitely my last experience in tailorz hi style..
If u can't deliver it on time don't take the orders for God sake 😖
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Saravanan G
★☆☆☆☆ · Dec 2024
Please share the correct contact phone number in website, since trying to contact to know my order status and some instructions but they never attending the call
Reply from Tailorz By Hi Style
Hi sir, our landline is down due to technical issues. Kindly reach out to us on WhatsApp on 4443147192
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RAJESWARAN V
★☆☆☆☆ · Nov 2024
salesman inside tailor rude behavior. i given pant with bag he misplaced my bag and giving another. he is giving rufe behavior. iam the customer of 15 years
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LIC SCHEME AND SERVICE
★★★★★ · Feb 2021
Wonderful experience in their new posh store, with great service, fabrics and fitting. Well experienced staffs. I loved the entire journey throughout. Definitely recommended
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Advocate Rajashekar J
★★★★★ · Mar 2025
Perfect fitting and very friendly relationship. Iam customer for more than 15 years
Reply from Tailorz By Hi Style
Advocate, Thank you for visiting. Your feedback encourages us to keep delivering quality.
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Raja Vignesh
★★★★★ · May 2023
Mr. Mangilal was excellent in guiding me find the right attire. He is very much knowledgeable and very helpful. I strongly recommend his service and highly appreciate his service.
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Dhilip V
★★★★★ · Sep 2024
If you want to stitch your dress in tailored fit then this is the best place. Best place to stitch clothes in chennai.
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RAJA SEKAR
★☆☆☆☆ · Nov 2016
Worst service . And the shirt I got after stiched was not at al good . Worst reply from their side too. Roadside tailors stitched better than this. I felt an high class stitch. But what I got s uffffff ... waste of money
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Prakash Vasudevan
★★★★★ · May 2022
Team helped in Pants Fabric selection and the stitching done was superb. Customer service and timely delivery is excellent.
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micheal sureshraj
★☆☆☆☆ · Nov 2021
Please be very careful while placing the order and rates are being hide and charging extra from you for bigger size extra 500/- never heard like this from any tailoring shop… such disappointment from Histyle are cheating a customer in billing also delayed to charge extra for billings…..
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isaac sundarsingh
★☆☆☆☆ · Jan 2020
Both the so called Masters now are bad. One old man and another a middle aged man. My waist size was 34, he measured and when I got the delivery it was funny... Master simply said we can alter and reduce 1.5 inches!!! Thats the next waist size!!!! Total fitting looks out of order now... When I thought I was the only one affected , there came another gentle man with a similar complaint in his shirt... The old man so-called master cooly said 'edpi venomo alter panikalam'....that means 'we can alter however you want....then why the hell did you take measurement....!!!!!! Never ever go here... Local tailors are far good... MASTERS tailors in the same road are the best but too costly but worth it....
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